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Carol Burnette, GRI, Senior Housing Specialist, Military Relocation Professional
301-639-8577
spiritsongres@gmail.com
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Carol Burnette, GRI, Senior Housing Specialist, Military Relocation Professional
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301-639-8577
spiritsongres@
gmail.com
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Client Testimonials

Carol is a very attentive and patient professional. She took the time to listen to our preferences in a new home, even as we were figuring them out ourselves as we looked at homes. She frequently sent us new listings that matched those preferences as much as possible and never showed any frustration after we saw and passed on many of them. She took the time to walk us through every section of the offer paperwork when the time came, ultimately putting together 3 offers on different properties we were interested in before we found our new home. One of those offers was for a short sale. Carol was very helpful and informed on this type of transaction and kept us apprised of the process. She gave us personal recommendations of contractors and handyman services that she had used in the past on short sales, which we took advantage of. Again she showed no frustration after we decided to back out of the transaction when we became increasingly unhappy with things from the sellers' side; she was very understanding and wanted us to be completely comfortable and satisfied. She did not try to push us into making a decision that we might later regret. Throughout the process, Carol was always very responsive and easy to reach. If there was a time where she might be unavailable, she was sure to let us know ahead of time and would give us the name of another colleague that we could reach during that time in the event we needed immediate assistance while she was away. We were so happy with our experience having Carol represent us as buyers that we asked her to help us sell our existing home.

We were equally happy working with her as our listing agent. Her temperament and style worked with ours perfectly, and working as a team we got the job done more quickly than either my wife and I thought would be possible for a mid-winter listing in February. Carol gave us recommendations of improvements to make to the home without coming across as demanding or judging. Her recommendations were reasonable and balanced, because she always took into consideration the cost of a potential improvement versus the necessity she thought it carried. She would make her recommendation and give us her reasoning but always emphasized that it was ultimately our decision; she did not push us into making any improvements that we did not want to invest in. But honestly, there was no improvement she suggested that we thought was too frivolous or unnecessary. In our opinion, Carol even went above and beyond what a typical listing agent might do for their clients. We had moved an hour away, and because Carol was much closer, she took care of scheduling and meeting up with contractors at our home, also stopping by to check on their work. She did not push any particular contractor on us but at our request, gave us the names of a few companies she had worked and been happy with in past transactions, leaving the final choice up to us. The house looked so nice by the time we made the suggested improvements that we briefly wondered to ourselves if we should move back into it. It was listed near the end of January, and as it turned out, the buyers from the first showing one day after it listed ended up putting in an offer at asking price and are now the happy owners. Even after all the work and stress, I almost wish I had another home to sell just so I could work with Carol again. My wife & I would not hesitate to recommend her as a buyer or seller agent.

Dave & Beth M.

Carol was an excellent buyers agent during my entire home buying process. She took the time to understand exactly what I was looking for in a home and was patient throughout the search to find just the right one. Her experience was invaluable for this first time home buyer. I would definitely use her again and recommend her to others.

Michael M.

I have used Carol as my Realtor for my first purchase of a home in Maryland! She was always on top of things and available, and never made me feel like I was wasting her time as some Realtors have made me feel. She was never too busy to show houses, and was patient with my many requests of what I wanted to find in the perfect home for me. Carol never made me feel rushed, and made me feel like what I wanted in a home was important. She helped me find and purchase the perfect home. I have been happy ever since! I would use Carol again...which as a matter of fact I am, because I am getting married soon and will be looking for a larger home to move to! I would highly recommend using Carol for a Realtor. She displays above average customer service, and I'm sure most would be pleased with the results!

 

Sandy C.

Carol Burnette is a wonderful agent. She helped us buy our home last April with very little hassle. She is a professional in every way and we have recommended her to other people looking for a home. Should we have to sell or want to buy another home we would use no one else. She is just great.

Harold W.

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